FAQ


What currency is listed?
The price is listed in Hong Kong Dollar (HKD).

 

What are the perks of becoming a Audiophile.com.hk Member?
Members will receive the latest deals, news and also get invites to participate in the Pre-Order activities for limited products.

 

What is “Add to Wishlist”?
When you see any item you like to save it for later, you only have to click the HEART button to save to your favorite list. You will be need login to your member account to save your favorite list.

 

How long will it take before I receive my order?
Delivery time depends on the products, please refer to the estimated delivery time displayed on Hongkong Post Office.
Local Mail – http://www.hongkongpost.hk/en/sending_mail/local/index.html
International Mail – http://www.hongkongpost.hk/en/sending_mail/international/index.html

 

How do I leave product feedback?
To leave feedback, you have to purchase the product at Audiophile.com.hk, then login to your account and go to “Reviews” section on the product page to share your comments. Rate the product from 1 to 5 stars, 5 being the top rating. Leave your comment in the text box below.

Feedback that contains offensive language, false statements or content unrelated to the transaction will be removed without further notice.